Managed IT
Monitoring, patching, security, backups, licence management and support — all under a fixed per-user monthly fee. Problems get found before they become phone calls.
Compare plans →We look after the whole environment — Microsoft 365, devices, security, backups and the people using them — on one standard stack, for a fixed monthly fee. You get one number to call and one bill to read.
Most clients start with a project and end up on a plan. Either way, it's the same team, the same tools and the same standards.
Monitoring, patching, security, backups, licence management and support — all under a fixed per-user monthly fee. Problems get found before they become phone calls.
Compare plans →Google Workspace to Microsoft 365. New tenants, new offices, servers to cloud, network rebuilds. Fixed price, staged after hours so your business doesn't lose a trading day.
How a project runs →Plain-English advice on where to spend, what to retire and what's about to bite you. Annual budgets, vendor decisions, compliance planning — without the upsell.
Ask a question →Microsoft 365, security and backup licences billed monthly through us, plus business-grade PCs, laptops, NAS and network gear — supplied, configured and supported.
Get a quote →Priced per user, per month. Every plan includes the full security and backup baseline below — plans differ in how much we look after, never in how safe you are.
For teams that live in Microsoft 365 and manage their own devices.
Full device management for businesses that want IT to just work.
Unlimited in-scope support and priority response for teams that can't afford to wait.
Minimum 5 users (solo-operator pricing available). Network management, shared-device management and onsite allowances are add-ons. New starters, leavers and device swaps are quoted as small fixed jobs so nobody pays for churn they don't have.
Every managed client runs the same hardened setup from day one. We don't sell "basic" security, and backup is never an optional extra — it's baked into the fee.
We call it Secure Setup: a defined piece of work that brings your environment up to the baseline before the monthly agreement starts. No surprises, no open-ended hours.
A short call and a look at what you've got — users, devices, licences, and what's kept you up at night.
Free · 20 minTwo sections: what you're buying, and the professional services to set it up. Deposit before work starts.
Valid 14 daysMigration, MFA, Defender, encryption, backups, monitoring agent, documentation — staged after hours where possible.
Typically 1–3 weeksThe plan kicks in. Tickets, monthly billing, quarterly check-ins. You call one number; we handle the rest.
12-month agreementNamed logins for every support worker, shared house phones under management, and audit trails that stand up to scrutiny. Secure messaging that isn't WhatsApp.
Office PCs, machine-side systems, file storage that survives a dead drive, and remote access for the owner who's never at the desk.
Accountants, consultants, agencies. Microsoft 365 done properly, laptops that stay patched, and IT that stops being a topic at meetings.
Crucial Technology is run from Lonsdale, South Australia, by a technologist who's spent two decades inside small-business networks — the ones with a server under a desk, six different passwords in a spreadsheet, and a backup nobody has tested since 2019.
Managed services is the answer to all of that. One standard stack means every client benefits from every lesson learned. Standard tooling means fewer surprises. A monthly fee means we're paid to keep things working, not to turn up when they don't.
We work with businesses across Adelaide and remotely Australia-wide.
Tell us a little about your business and we'll come back within one business day — usually with a rough idea of cost, so the first call is worth your time. No sales deck, no obligation.